Privacy Policy

Last Updated: August 30, 2026

Frostologie ("Frostologie," "we," "us," or "our") respects your privacy. This Privacy Policy explains how Frostologie collects, uses, and protects personal information when you visit or make a purchase through Frostologie.com (the "Website").

1. Information We Collect

When you place an order through our Website, we receive information necessary to process, fulfill, and communicate with you about your purchase. This information may include:

We request your email address so that we can send you information concerning your order, including order confirmations and shipping or tracking information.

We do not require you to create an account or provide login credentials to place an order.

We do not intentionally collect your IP address for purposes of identifying or tracking you.

2. Payment Processing

Frostologie uses third-party payment services to process payments and complete transactions, including PayPal, Apple Pay, and Google Pay, where available.

These payment services may collect and process payment information and other information necessary to complete your transaction.

Frostologie does not store customers' full credit card or debit card numbers.

Information necessary to complete and fulfill your order may be provided to Frostologie during the checkout process, including your name, email address, shipping address, order information, and transaction information.

The collection and use of information by PayPal, Apple Pay, or Google Pay is governed by the privacy policies of those respective services.

3. How We Use Your Information

Frostologie uses personal information for purposes related to your purchase and our relationship with you, including:

We may also use the email address of customers who have previously purchased from Frostologie to communicate with them about new Frostologie products, product launches, or other Frostologie offerings, where permitted by applicable law.

You may opt out of promotional emails at any time by using the unsubscribe instructions included in the email or by contacting Frostologie.

4. We Do Not Sell Your Personal Information

Frostologie does not sell your personal information to third parties.

We do not provide your personal information to third-party advertising companies for their own marketing purposes.

Frostologie does not currently use personal information for third-party targeted advertising.

5. Sharing Information With Service Providers

Frostologie may provide personal information to third parties when necessary to process, fulfill, ship, or support your order.

Payment Providers: PayPal, Apple Pay, and Google Pay may receive and process information necessary to complete payment and the transaction.

Shipping Providers: Your name and shipping address may be provided to the shipping carrier or shipping service used to deliver your purchase. This information is used to address and deliver your package.

Website Hosting: Frostologie's Website is hosted by a third-party hosting provider. Frostologie does not provide customer information to its hosting provider for marketing purposes.

We may also disclose personal information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, property, or security of Frostologie, our customers, or others.

6. Shopping Cart Information and Local Storage

Our Website uses your web browser's local storage to maintain the contents of your shopping cart while you shop.

The shopping cart information is stored locally on your device by your web browser. It may include information about the products you have selected and the quantities selected.

This local storage allows the Website to remember the contents of your cart as you browse the Website.

The shopping cart information stored in your browser is separate from the customer and order information received and maintained by Frostologie when an order is completed.

After a successful order, the contents of the shopping cart are cleared.

7. Cookies, Analytics, and Tracking

Frostologie does not currently use Google Analytics or other third-party analytics services to analyze or track Website visitors.

Frostologie does not currently use advertising pixels or similar technologies for third-party targeted advertising.

The Website may use technologies provided by payment services such as PayPal, Apple Pay, or Google Pay as necessary to provide payment and checkout functionality. Those services may use cookies or similar technologies in accordance with their own privacy policies.

8. International Orders

Frostologie accepts orders from customers outside the United States.

When you place an international order, personal information necessary to process and fulfill your purchase may be transferred to and processed in the United States or other countries.

International shipments may require information to be provided to shipping carriers, customs authorities, or other entities as necessary to process and deliver your order.

By placing an international order, you understand that your information may be transferred across national borders as necessary to complete your transaction.

9. Retention of Personal Information

Frostologie retains customer and order information for as long as reasonably necessary for legitimate business purposes.

This may include:

We do not currently specify a fixed period after which all customer information is automatically deleted because different information may need to be retained for different business, legal, accounting, or customer-service purposes.

10. Data Security

Frostologie takes reasonable measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored in connection with the Website.

11. Children's Privacy

Our Website is not directed toward children under the age of 13, and Frostologie does not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Your Privacy Choices and Rights

You may contact Frostologie regarding personal information associated with your orders.

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to:

To make a privacy-related request or to opt out of promotional communications, please contact Frostologie using the contact information provided on Frostologie.com.

We may need to verify your identity before completing certain requests.

13. Changes to This Privacy Policy

Frostologie may update this Privacy Policy from time to time to reflect changes to our Website, business practices, services, or applicable laws.

When changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or Frostologie's privacy practices, please contact us through the contact information provided on Frostologie.com.

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