Terms of Service

Last Updated: August 30, 2026

Welcome to Frostologie. These Terms of Service ("Terms") govern your access to and use of our website located at Frostologie.com (the "Website") and any services, cosmetic products, or tools provided by Frostologie ("we," "us," or "our").

By accessing our Website, creating an account, or purchasing products, you agree to be bound by these Terms and our Refund Policy. If you do not agree, please do not use our Website.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our cosmetic products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Website.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this Website is not accurate, complete, or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Website or any product without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the products.

5. Products or Services (Strict Final Sale Policy)

Certain products or services may be available exclusively online through the Website. Because our products are cosmetics and are intended for personal use, we enforce a strict no-refund and no-return policy.

We do not provide refunds based solely on a customer's personal preference regarding the color, texture, finish, scent, appearance, or performance of a cosmetic product.

6. Accuracy of Billing and Account Information / Cancellations

We reserve the right to refuse any order you place with us. Because all sales are final, please carefully review your order before completing your purchase. Once an order has been submitted, we may not be able to make changes or cancel the order before shipment. A cancellation request does not guarantee that a refund will be available.

Although Frostologie does not accept ordinary returns or provide refunds, we understand that an order may occasionally arrive damaged or that an incorrect product may be shipped. Frostologie will review these shipping damage situations on a case-by-case basis and may, at our discretion, provide an appropriate resolution when an error or damage is confirmed with photographic evidence.

7. Promotional or Sale Items & Gift Purchases

Products purchased during a promotion, sale, or special offer are subject to this same no-refund policy unless otherwise expressly stated at the time of purchase. Products purchased as gifts are also subject to this strict final sale policy; we do not provide refunds or accept returns solely because the recipient does not want or cannot use the product.

8. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.

9. Third-Party Links

Certain content, products, and services available via our Website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

10. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our dynamic collection and processing safeguards.

12. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Terms that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

13. Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; or (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. In no case shall Frostologie, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

15. Indemnification

You agree to indemnify, defend, and hold harmless Frostologie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms.

16. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

18. Governing Law (New Jersey Jurisdiction)

These Terms of Service and any separate agreements whereby we provide you services or cosmetic products shall be governed by, interpreted, and enforced in accordance with the internal substantive laws of the State of New Jersey, without regard to principles of conflicts of laws.

19. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

20. Contact Information

Questions about the Terms of Service should be sent to us at our official customer support email address: support@frostologie.com.